As you may have noticed, ordering from our website is a little different from other websites. Usually when an order is placed online, the items ship within hours of when the order was placed. This is not the case with our custom Amish furniture. There is no warehouse full of furniture just waiting to be shipped. Each piece must be made from scratch and naturally that takes time. Since the time needed to complete your order is hard to predict, we promise to keep you updated on the progress. The time of delivery and method of shipment depends on the items that you ordered. Below is some additional information on our shipping practices.
Most of our smaller non-custom items ship within 3 to 5 business days of placing an order and usually takes around the same number of days for shipping in the continental United States. Please expect your order within 6 to 10 business days after the order was placed.
Since most of the furniture at AmishFurnitureMakers.com is handcrafted by our Amish neighbors, it is typically not available for immediate shipment. Most of our custom furniture items take between 8-12 weeks before they are finished and ready to ship. They can then take one to two weeks to be delivered once they have shipped. We understand that you are eager to receive your new furniture, but please be patient, because no item will be shipped until the craftsman is satisfied with his finished product.
We usually ship our handcrafted Amish furniture via PackShip USA. However, depending on the size and the location of the order, a local shipper or UPS may be used.
Furniture Delivery OptionsPackShip USA
During the packaging process, a variety of packaging materials may be used. Foam-In-Place (FIP) is manufactured foam that is dispensed with a machine in a liquid state. While being dispensed, it expands and conforms to the object, creating a Package Wrapmold as it sets up. This creates a custom fit around the touch points of the furniture piece. A gray film is placed between the furniture and the liquid foam so the FIP does not touch the furniture. All flat sides and tops are protected with 3/4" polystyrene sheets. A custom box made from 275 pound test, double wall cardboard sheeting covers the furniture piece. After boxing, large furniture pieces are strapped to pallets for easy transferring by the carrier.
After the furniture is thoroughly packed, it is shipped via less-than-truckload (LTL) common carrier (such as Yellow Freight, Roadway, etc.). Once the shipment arrives to the destination terminal, PackShip USA will call the receiving customer to let them know it has arrived and provide the customer with the carrier's phone number to call to schedule delivery. The LTL common carrier will use a 28' or 48' tractor trailer unit to make delivery. The delivery will be made with one driver and the trailer will not have a liftgate. The customer must have someone on hand at delivery to provide assistance to the driver during unloading. Additional people may be required depending on the size of the order being delivered. It is the customer's responsibility to take the furniture inside the home. Extra charges will apply if the customer requests to have the shipment carried inside the home. After unloading and before the driver leaves, the customer should inspect the furniture for damage. Product damage is rare, however, if damage is found, the customer should note the damage in the appropriate box on the Delivery Receipt (provided by the driver) and then sign. Contact PackShip USA immediately and a claim will be filed. (Note: If there are any tears, indentations or holes on the exterior of the package, but no damage is found, the customer should still note on the Delivery Receipt that the packaging contained holes anBoxed Furnitured/or tears.) The delivery time for the Curbside Delivery method is 10 - 14 business days. This delivery method generally is less expensive than the Inside Delivery with Set Up method.
Inside Delivery With Set Up
When furniture is shipped to a customer for inside delivery with set up, a specialty carrier such as Bekins or Mayflower will perform the delivery to the customer's home with two men. Once the shipment arrives to the destination terminal, PackShip USA will call the receiving customer to let them know it has arrived and provide the customer with the carrier's phone number to call to schedule delivery. The carrier will deliver the furniture in a 45' or 48' tractor trailer unit. The delivery will be made with two men and the trailer will have a ramp and/or liftgate. The two men will carry the furniture to the room(s) requested and set up the furniture (i.e., assemble beds, place hutch tops on hutch bases, etc.). After unloading and before the drivers leave, the customer should inspect the furniture for damage. Product damage is rare, however, if damage is found the customer should note the damage in the appropriate box on the Delivery Receipt (provided by the driver) and then sign. Contact PackShip USA immediately and a claim will be filed. The delivery time for the Inside Delivery with Set Up method is 14 - 21 business days. This delivery method generally is more expensive than the Curbside Delivery method.